Terms and Conditions for AlpineWander Guild
Welcome to AlpineWander Guild. These Terms and Conditions govern your use of our online platform and the services provided by AlpineWander Guild, including guided hiking tours, custom trekking itineraries, group expedition planning, nature photography workshops, and sustainable mountain travel consulting. By accessing or using our services, you agree to be bound by these Terms and Conditions.
1. Acceptance of Terms
By using our site or booking any service through AlpineWander Guild, you confirm your acceptance of these Terms and Conditions and agree to comply with them. If you do not agree to these terms, you must not use our site or services.
2. Services Provided
AlpineWander Guild offers a range of outdoor recreation and tourism services, including:
- Guided hiking tours
- Custom trekking itineraries
- Group expedition planning
- Nature photography workshops
- Sustainable mountain travel consulting
Details of each service, including pricing, duration, and specific requirements, are provided on our online platform.
3. Booking and Payments
- Booking Confirmation: All bookings are subject to availability and confirmation by AlpineWander Guild. A booking is confirmed only upon receipt of full payment or as otherwise specified during the booking process.
- Pricing: Prices for services are as listed on our site and are subject to change without prior notice. Once a booking is confirmed, the price is guaranteed.
- Payment: Payments can be made through the methods specified on our online platform. Full payment is generally required at the time of booking unless alternative arrangements are agreed upon.
4. Cancellations and Refunds
- Client Cancellations: Cancellation policies vary depending on the specific service booked. Details will be provided at the time of booking. Generally, cancellations made within a specified period before the service date may incur a cancellation fee or result in no refund.
- AlpineWander Guild Cancellations: AlpineWander Guild reserves the right to cancel or modify any service due to unforeseen circumstances, including but not limited to adverse weather conditions, natural disasters, or insufficient participation. In such cases, clients will be offered an alternative date, a credit for future use, or a full refund.
- Refunds: Refunds, if applicable, will be processed within a reasonable timeframe according to the original payment method.
5. Participant Responsibility and Safety
- Health and Fitness: Participants must ensure they are in suitable physical condition for the chosen activity. It is the participant's responsibility to inform AlpineWander Guild of any medical conditions or special requirements prior to booking.
- Adherence to Instructions: Participants must follow the instructions of AlpineWander Guild guides and staff at all times for their safety and the safety of the group.
- Equipment: While AlpineWander Guild may provide some equipment, participants are often responsible for bringing appropriate personal gear as specified for each service.
6. Intellectual Property
All content on our online platform, including text, graphics, logos, images, and software, is the property of AlpineWander Guild or its content suppliers and is protected by international copyright laws. Unauthorised use of any material on our site is prohibited.
7. Limitation of Liability
AlpineWander Guild strives to provide safe and enjoyable experiences. However, participation in outdoor activities involves inherent risks. AlpineWander Guild shall not be liable for any injury, loss, damage, delay, or expense arising directly or indirectly from any act or omission by us, our guides, or third-party providers, except where such liability cannot be excluded by law.
8. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Austria. Any disputes arising concerning these terms shall be subject to the exclusive jurisdiction of the courts of Vienna, Austria.
9. Changes to Terms and Conditions
AlpineWander Guild reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our site and services after any such changes constitutes your acceptance of the new Terms and Conditions.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- AlpineWander Guild
- 3154 Hernalser Hauptstraße, Suite 3A
- Vienna, 1170
- Austria
- Phone: +43 1 403 58 74